Returns & Refunds Policy

At DeLallo Foods, we stand behind the quality of our authentic Italian products and want you to be completely satisfied with your purchase. If your order arrives damaged or does not meet your expectations, please contact us within 30 days for a resolution.

Return Process

• 1.
  Contact Customer Support

  Reach out to our team via email or phone with your order number and a brief description of the issue.

• 2.
  Provide Documentation

  For items damaged during transit, please include photos of the packaging and product to help us expedite your claim.

• 3.
  Review and Approval

  Our quality assurance team will review your request to determine if a replacement or a full refund is appropriate based on the product condition.

• 4.
  Receive Refund or Replacement

  Once approved, we will either ship out a fresh replacement immediately or issue a credit to your original payment method within 5-7 business days.